Privacy Policy

Last updated: April 25, 2025

At Vacu-Man Furnace and Duct Cleaning, your privacy is critically important to us.

We are committed to protecting the personal information of our customers and website visitors.

Who We Are

Vacu-Man Furnace and Duct Cleaning

4 Lyndhurst Street, Hamilton, Ontario L8L 7G7

Phone: 905-333-5454

Information We Collect

We may collect the following types of information:

Your name, email address, phone number, and home address (when submitted through forms)
Non-personally identifying information such as browser type, referring site, and the date/time of visits
IP addresses for security, diagnostics, and analytics

We collect only what is necessary to provide services, respond to inquiries, and improve user experience.

Use of Information

We use your information to:

Respond to service inquiries and appointment requests
Provide estimates, scheduling, and service updates
Improve our website and services
Deliver occasional updates (only if you opt-in)

We do not sell or rent your information. Data is shared only with trusted partners to provide our services, or as required by law.

Cookies and Tracking

Our website uses cookies to:

Support essential site functionality
Analyze site traffic and user behaviour (e.g., Google Analytics)
Enable remarketing advertisements (e.g., Google Ads, Facebook)

By continuing to use our website, you consent to our use of cookies.

You may adjust your browser settings to decline cookies, although this may affect site functionality.

Third-Party Services

We use trusted third-party vendors (e.g., scheduling software, payment processors) to operate efficiently.

Vacu-Man does not store or retain any credit card information — all payments are securely processed through our third-party partners.

Your Rights

You have the right to:

Request access to your personal information
Request corrections or updates
Withdraw your consent at any time

To exercise any of these rights, contact us at [email protected].

Security

We employ reasonable security measures to protect your personal information.

While no method of transmission over the internet is completely secure, we strive to protect your data using current industry standards.

Children’s Privacy

Our services are not directed to individuals under the age of 13.

We do not knowingly collect personal data from minors.

External Links

Our website may contain links to external sites.

We are not responsible for the content or privacy practices of any third-party websites.

Business Transfers

In the event that Vacu-Man is acquired or merges with another company, your information may be transferred to the new owner to continue service operations.

Changes to This Policy

We may update this Privacy Policy from time to time.

The most recent version will always be available on this page, with the updated date noted above.

Continued use of our website after any changes indicates acceptance of the new policy.

Contact Us

For questions or concerns about our Privacy Policy or how we handle your information, contact:

Adam Oldfield, President

Email: [email protected]

Phone: 905-333-5454

Cities We Service

Hamilton, Burlington, Oakville, Milton, Grimsby, Brantford, St. Catharines, Niagara